About us
Who we are and why we mediate loans
We are fidem.
Anyone planning to buy a house or apartment faces a lot of decisions. It’s good to have a reliable credit expert at your side. We at fidem. are your neutral and competent partner! We will independently find the right loan for you.
The Team of fidem.
Credit expert – Graduate in Banking
- Active in the financial sector since 2008
- Graduated in banking and banking management from the Frankfurt School of Finance & Management
- Language skills: Luxembourgish, German, English, Spanish, French
- CSSF Approved Credit Intermediary
„I will be happy to advise you individually on your financing projects. Contact me to arrange your personal consultation.“
Credit expert – Banker
- Active in the financial sector since 2006
- Graduation as banker
- Language skills: Luxembourgish, German, English
- CSSF Approved Credit Intermediary
„I will be happy to provide you with advice and support for the realization of your real estate projects. Benefit from our experience.“
Credit expert
- Active in the financial sector since 2006
- Master at Ichec Business School in Brussels with focus on taxes
- Language skills: French & English
„Finance is my passion and numbers are my home. I look forward to implementing your real estate projects.“
Our Mission Statement
We are dedicated to finding the best mortgage solutions for each individual and strive to make the process as smooth and stress-free as possible.
We believe that everyone deserves the opportunity to own their dream home, and we are committed to side with each of our clients achieve this life milestone in line with their life goals.
We pride ourselves on our independence, transparency, and professionalism, and strive to maintain the highest level of expertise in our services.
Our ultimate goal is to create sustainable collaborations with our banking and real estate partners, built on trust and mutual respect, to the benefits of our clients.
Our values
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Trust
We are committed to earning and maintaining the trust of our clients and stakeholders through our professionalism, honesty, and transparency.
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Independence
As an independent mortgage broker, we work for our clients, not for a bank. This allows us to offer unbiased, objective advice to help our clients compare the best mortgage solutions for their needs and life goals.
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Expertise
We have extensive knowledge and experience in the mortgage industry, and we use this expertise to guide our clients through the mortgage process.
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Customer service
We prioritize our clients’ needs and work tirelessly to deliver tailor-made service. We are always available to answer questions and provide support.
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Transparency
We are open and honest with our clients, providing them with clear, straightforward information about their mortgage options and the associated costs. We believe that transparency is key to building trust and ensuring a successful mortgage experience.